The new upgraded online customer service system source code in 2024 supports foreign trade business and has multi-language translation function, and is also compatible with APP terminal operation. The system is suitable for web page customer service, website customer service and other scenarios, and can provide efficient online customer service solutions for enterprises to meet the needs of web page consulting and web customer service.
Core Functional Features
1. Multi-language support: the system has a built-in translation module, which can easily cope with transnational business needs and provide barrier-free communication services for global users.
2. Cross-platform adaptation: whether PC or mobile, users can quickly access through the browser to achieve seamless switching.
3. Efficient message management: support real-time chat records save and query, easy to follow up and data analysis.
4. User Behaviour Analysis: By recording the browsing track of visitors, it helps enterprises to accurately understand the needs of customers and improve the conversion rate.
This online customer service system is not only powerful, but also simple to deploy, suitable for all kinds of enterprises. Whether small and medium-sized enterprises or large groups, can be flexibly configured according to their own needs, so as to improve the quality of customer service and work efficiency.